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Noticeboard

PLEASE NOTE the new local telephone number for both surgeries

01522 811411

 

Out of Hours
Medical cover is provided 24 hours a day. If you need a doctor urgently outside Surgery hours, please phone 111 or the surgery telephone number and select option 1 to be redirected to the Out of Hours service.

Home Visits
Please only ask the doctor to call if the patient is too ill to attend either surgery. If you are in doubt, you may discuss the matter with one of the doctors on the telephone. Please try to phone before 11am

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Zero Tolerance

We operate a Zero Tolerance Policy with regard to abuse or violence towards our staff. We reserve the right to remove abusive or violent patients from the Practice List.

Test Results

Please note that when you have had tests done, such as X-rays or blood tests, you should not assume that “no news is good news”. Please contact us for the results after 11.00 am each day.

The practice has a strict policy regarding confidentiality and data protection. We will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

Urine Samples 

If you believe you have a urinary tract infection, or need to provide a urine sample for any other reason, please discuss this with a medical professional or provide an accompanying symptom sheet before handing any samples to reception
 
Please be aware that we are unable to collect or test urine samples after 12:30 on a Friday afternoon. This is because hospital collections cut off at 12:30, meaning that any samples received after that time would stay at the surgery over the weekend, and would no longer be considered viable for testing.

All urine samples must be within a sterile container, provided by the surgery or another healthcare organisation.

 
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