Welcome to Cliff Villages Medical Practice
This surgery website is used to present all our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you.
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
We have changed our online system to give more flexibility and allow more options. Administrative queries will remain open all of the time whereas clinical will open at 730 am Mon - Fri to begin with until we reach capacity for the day. We will closely monitor this over the next few weeks until we find the optimum time span. Hopefully giving more scope at the point of enquiry will give us a better chance of prioritising the urgent from the routine. The more information you can give us to begin with will help the clinicians with their task. The online form give far more opportunity for you to fill out at your leisure and give more details than we can take over the phone. We also have a dedicated team on this all day every workday now so this will be the way to get the most out of the system.
Please click on this button to learn more VIDEO
CORONAVIRUS/COVID-19 INFORMATION
Practice Area
The Practice extends to the entrance of Waddington to the North, The A15 to the East, Leadenham to the South and the Brant Road junction in Waddington to the West. If you move or change your name, address or telephone number, please advise us as soon as possible.
Practice Opening Hours
| Navenby | Waddington |
Monday | 8.00am - 1.30pm | 1.30pm - 6.30pm |
Tuesday | 1.30pm - 8.00pm | 8.00am - 1.30pm |
Wednesday | 8.00am - 1.30pm | 1.30pm - 6.30pm |
Thursday | 1.30pm - 6.30pm | 8.00am - 1.30pm |
Friday | 8.00am - 1.30pm | 1.30pm - 6.30pm |
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Please Note: At present all incoming calls are still being transferred to Navenby Surgery, but these calls will still be answered during Waddington Surgery's opening hours.
Dispensary Opening Hours
| Navenby | Waddington |
Monday | 9.00am - 1.00pm | 2.00pm - 6.00pm |
Tuesday | 2.00pm - 6.00pm | 9.00am - 1.00pm |
Wednesday | 9.00am - 1.00pm | 2.00pm - 6.00pm |
Thursday | 2.00pm - 6.00pm | 9.00am - 1.00pm |
Friday | 9.00am - 1.00pm | 2.00pm - 6.00pm |
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DISPENSARY COLLECTION SESSIONS:
We will continue sending messages asking you to book into a slot to collect your medication.
The dispensary collection sessions will be between 9:00am and 13:00pm, and between 14:00pm and 18:00pm.
You can arrive any time during these sessions, but you MUST book in beforehand to let us know you will be attending. This allows us to get your medication to the correct site, and have it out ready for you when you arrive.
Please Note: For collections at Waddington you must provide a minimum of 24 hours’ notice.
We'd be grateful if you'd take the time to click or scan the image below to begin a short questionnaire about your recent experiences with our surgery.
Any and all feedback is appreciated.
Summary of CVMP Friend and Family test to the end of March 2024
For general medical advice out of practice opening hours
Please call NHS Out of Hours Service on '111' for non-urgent advice.
To book or order prescriptions online, please use the link below
(To register for this service, please see Appointments page.)
Online Booking and Prescriptions
ONLINE APPOINTMENT BOOKING IS CURRENTLY SUSPENDED. ALL OTHER ONLINE SERVICES REMAIN AVAILABLE.
Disabled Access
Both Navenby and Waddington Surgeries have complete disabled facilities and are fully DDA compliant.
A wheelchair is available at both sites for use within the surgery, please ask at reception if you would like to use it.
(Site updated 16/08/2024)
For appointments and prescriptions please use the
Online Services link above. Alternatively, just click
here.