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Noticeboard

PLEASE NOTE the new local telephone number for both surgeries

01522 811411

 

Out of Hours
Medical cover is provided 24 hours a day. If you need a doctor urgently outside Surgery hours, please phone 111 or the surgery telephone number and select option 1 to be redirected to the Out of Hours service.

Home Visits
Please only ask the doctor to call if the patient is too ill to attend either surgery. If you are in doubt, you may discuss the matter with one of the doctors on the telephone. Please try to phone before 11am

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Zero Tolerance

We operate a Zero Tolerance Policy with regard to abuse or violence towards our staff. We reserve the right to remove abusive or violent patients from the Practice List.

Latest News

Currently Extended hours are suspended in order that we can better use our staff in core hours (8-6.30 Monday to Friday).

Once the Coronavirus crisis passes we will be sure to update you on changes going forward.

Where possible we will deal with your queries by telephone or video consultation and soon by eConsultation.

All patient will be screened for symptoms of coronavirus before arranging face to face appointments or visits within 24 hours of the planned appointment time.

Please bear with us.  We have implemented these changes as instructed by the government and for the safety of everyone.

We have been told to suspend a number of routine services in order to concentrate on the current crisis. Please see the Covid-19 page for the list.

If you are struggling with help for collection of your medication or shopping, please contact us and we can make a direct referral to the volunteer scheme for you.

Thank you for your patience, understanding and for following the latest guidance on social distancing, washing your hands and wearing face coverings.  All of us here at the practice very much appreciate it.

Kind regards and keep well

Allison

Practice Manager

 

 

 

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