Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for 1 of 4 reasons:
Important - These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about:
Do not leave your home if you have either:
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Read general information such as:
Cliff Villages Medical PracticeTel: 01522 811411
Waddington SurgeryTel: 01522 811411
PLEASE NOTE the new local telephone number for both surgeries
Out of Hours Medical cover is provided 24 hours a day. If you need a doctor urgently outside Surgery hours, please phone 111 or the surgery telephone number and select option 1 to be redirected to the Out of Hours service.
Home Visits Please only ask the doctor to call if the patient is too ill to attend either surgery. If you are in doubt, you may discuss the matter with one of the doctors on the telephone. Please try to phone before 11am
Cancelling your Appointment If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.
We operate a Zero Tolerance Policy with regard to abuse or violence towards our staff. We reserve the right to remove abusive or violent patients from the Practice List.
You may make an appointment to see our practice nurse at either surgery.
The Practice Nurse clinics cover travel vaccinations, ear syringing, immunisations, dressings, wound and ulcer management, smears and contraceptive advice. This list is not exhaustive, and some appointments need to be arranged with a specialised Nurse; if you are unsure who you need to see, please ask a receptionist who will be happy to advise.
Please make an appointment as soon as you know your travel dates - don't leave it until the last minute or you put yourself at risk.
A phlebotomy clinic is held everyday by our Healthcare Assistants.
These are run at both ends of the practice by appointment with the nurse.
Patients requiring medicals will usually be seen outside surgery hours so please mention the nature of the medical when booking. You may be asked for a deposit towards the cost of medical in advance of your appointment.
Minor surgical procedures under local anaesthetics are performed in the surgery by appointment.
This is run at both surgeries by appointment with the nurse.
Antenatal clinics are run at both surgeries by the community midwife. The doctors see antenatal patients in their normal surgeries. Postnatal appointments take longer than usual and you should mention this when making an appointment.
Baby immunisations are undertaken by the Practice Nurse during her routine clinics.
The practice has a full compliment of community staff such as district nurses, health visitors and midwife.
The district nurse can be contacted directly by an answering machine on 01522 685786. Messages are collected regularly during the day. This service is designed for rountine messages and not an emergency service.
As of August 2018 we are now once again able to offer ear syringing as a service. Ear syringing appointments are arranged by the nurses after an initial ear checking appointment.
The alternative treatment of using Sodium Bicarbonate Ear Drops twice daily for at least 2 weeks is still the suggested 1st line treatment for impacted wax.
If after treating your ears with Sodium Bicarbonate for 2 weeks you still experience problems we will happily review your ears and proceed to arrange ear syringing treatment if necessary.
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