Noticeboard

Waddington Surgery - Temporary Closure

In order to facilitate as many Covid-19 vaccines for patients in and around our area as possible, we have temporarily converted our Waddington Surgery into a Covid-19 vaccine site. Unfortunately this means that normal facilities of our Waddington site have been suspended for the forseeable future. We are encouraging patients to contact us first on 01522 811411, and attend our Navenby surgery for appointments and collections when possible. Our front post box at Waddington is still being checked on a daily basis, so please feel free to leave prescription requests, completed registration forms and other letters to us in there as normal. We will resume normal service as soon as we can but in the mean time, thank you very much for your patience and understanding. 

Zero Tolerance

We operate a Zero Tolerance Policy with regard to abuse or violence towards our staff. We reserve the right to remove abusive or violent patients from the Practice List.

Complaints

We aim to offer the best service at all times. If, however, you feel it is necessary to complain regarding the treatment you have received, please ask at reception for a copy of the complaints procedure. We operate a complaints procedure within the practice and if you have any reason to make a complaint or suggestion, please contact Mrs Cook either by letter or phone. She will initiate any further action in the first instance.

Please note that all complaints should be made following the correct procedure.

Complaints procedure

 

Although we welcome helpful suggestions via the website, complaints WILL NOT be dealt with this way.



 
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